Notice: If you have created and registered an Authy app for others to log into (Via the Authy Dashboard or Twilio Console), you will need to delete it prior to closing and deleting your account. Once installed, enter your phone number to register your account. Please note that once the process is completed, it is irreversible and we cannot recover your account. Users who are unable to access their Twitch account via SMS have two options: If you still have the phone number you originally used when setting up 2FA on Twitch, install the Authy app. These steps will include confirmation emails which will give you the opportunity to terminate the process if you change your mind during the 30-day period. Additional Tip: Go to the Settings and enable the master password to make sure that only you can generate tokens for your Authy accounts on your Desktop. Two-Factor Authentication (2FA) means two different methods of verification will be required to log in to your Twitch account: your password and your mobile phone. Look for the Twitch in the Authy application under your two-factor authentication accounts. Authy provides 2FA via their iOS, Android and Desktop apps as well as SMS texts. If you do not have access to your old/previous phone associated with your Authy account and do not have the Authy Mobile app or the Authy Chrome app installed on another device, a phone change request will have to be made through the Authy website. Download the Authy app on your Android or iOS and install it. This process will guide you through a number of verification steps to ensure that your request is authentic, and to prevent the unintended loss of access to the accounts that you use 2FA for. Because according to the article Twitch has, the process can take up to 48 hours. Open the confirmation email in your inbox, and then click Change my email to complete. A notice screen will be displayed letting you know that the request is pending for approval. Add your new email address, and then click Save. If you delete your Authy account prior to disabling 2FA security on the website for your 2FA token account, you may be unable to log in to your account. Update your Email Address with the Authy Desktop app. This will need to be performed on the token account's website, or by contacting them for assistance. Warning: 2FA security must be disabled on your secured user account -BEFORE- deleting your Authy account. ![]() Since your security is important, we have provided a secure self-service option for closing and deleting your account here: ![]() Users are free to delete their Authy account at any time.
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